Refund policy

At Her Zevar, every piece of jewellery is designed with care and handcrafted by skilled artisans. Our imitation/fashion jewellery is created to bring you beauty, elegance, and timeless charm.
👉 Please note: We do not sell gold, silver, platinum, diamonds, or other precious metals/stones. All our jewellery is imitation, designed to be stylish and affordable.

While we hope you fall in love with every item you purchase, we understand that returns may sometimes be necessary. Please take a moment to review our policy:

Return Policy

  • Return Window: You may request a return within 3 days from the date of delivery.

  • Eligibility: To qualify for a return, the item must be:

    • Unused, unworn, and in its original condition.

    • Packed securely in its original box/packaging.

  • Approval: Returns will only be accepted after review and approval by our team.

  • to initiate a return whatsapp on (+91 7861899216) 

Refund Policy

  • Processing: Once your return is approved, we will initiate the refund process.

  • Credit Timeline: Refunds will be credited to your original payment method within 10–15 working days (depending on your bank/payment provider).

  • Non-Refundable: Shipping charges (if applicable) are non-refundable.

Important Notes

  • Since our jewellery is handcrafted, slight variations in color, texture, or finish are natural and part of the uniqueness of each piece. These are not considered defects.

  • Please consider this before initiating a return, as every purchase supports traditional craftsmanship and the livelihood of artisans.

  • In the unlikely event that you receive a damaged or defective item, please notify us within 24 hours of delivery with clear photos, and our team will resolve the issue promptly.

How to Initiate a Return

  1. Contact us at 📧 herzevar3@gmail.com /

  2. whatsapp on  [91 7861899216] within 2 days of receiving your order.

  3. Provide your order number and the reason for return.

  4. Once approved, securely pack the item in its original packaging and ship it back as instructed by our team.

A Note from Her Zevar

We truly value your trust in Her Zevar. Every purchase not only brings beauty to you but also helps sustain the art of jewellery-making for our artisans.
✨ Thank you for supporting handmade imitation jewellery and keeping this craft alive. 💛