Privacy policy
At Her Zevar, your trust matters to us. We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect the data you share with us when you interact with our website, make purchases, or contact us.
About Our Products
Her Zevar deals exclusively in imitation / fashion jewellery.
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Our products are not made of real gold, silver, platinum, diamonds, or other precious metals or stones.
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Materials may include alloys, brass, copper, artificial stones, beads, pearls, or similar non-precious materials.
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We believe in complete transparency so that our customers understand the nature of the jewellery they are purchasing.
Information We Collect
When you use our services, we may collect the following information:
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Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
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Order Information: Details of products purchased, order history, and transaction information.
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Technical Information: IP address, browser type, device information, and browsing activity on our website.
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Communication Information: Messages, queries, or feedback you send via email, WhatsApp, or our contact form.
How We Use Your Information
We use your information to:
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Process and deliver your orders.
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Communicate updates regarding your purchase (order confirmation, shipping, return/refund status).
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Respond to your queries and provide customer support.
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Improve our website, products, and services.
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Send you special offers, promotions, or updates (only if you opt-in).
Sharing of Information
We respect your privacy and do not sell, trade, or rent your personal information. Your details may only be shared with:
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Payment processors and banks (to complete secure transactions).
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Courier and logistics partners (to deliver your order).
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Legal authorities (only if required by law or to protect our rights).
Data Protection & Security
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We use secure payment gateways and SSL encryption to protect your personal and payment details.
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Access to personal data is restricted to authorized team members only.
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While we take all necessary steps to secure your information, please note that no online system is 100% secure.
Cookies
Our website may use cookies to:
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Improve browsing experience.
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Track website performance and customer preferences.
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Personalize your shopping experience.
You can manage or disable cookies in your browser settings, though some features of the website may not function properly without them.
Your Rights
You have the right to:
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Access and request a copy of the personal data we hold about you.
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Request corrections if your information is inaccurate or incomplete.
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Request deletion of your personal data (subject to legal and transactional obligations).
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Opt out of promotional emails or WhatsApp updates at any time.
Third-Party Links
Our website may contain links to third-party sites (such as payment gateways or social media). We are not responsible for the privacy practices or content of those websites.
Policy Updates
Her Zevar may update this Privacy Policy from time to time to reflect changes in law, technology, or business practices. Updated policies will be posted on this page with the revised date.
Contact Us
For questions about this Privacy Policy or to exercise your rights, please contact us at:
✨ A Note from Her Zevar:
We want to be fully transparent: our jewellery is imitation/fashion jewellery, created with artistry and care, but not real gold, silver, or precious stones. Shopping with Her Zevar means enjoying elegant, affordable designs while supporting skilled artisans and their craft. 💛